Communication Skills
BEC is offering the following learndirect eCourses about Communication Skills:
Introduction to Negotiation
Offers a basic insight into the key elements of negotiation in the work place, and the advantages of reaching mutually satisfactory conclusions.
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Negotiating: Tying the Knot
Gives a straightforward introduction to the art of successful negotiation. The course will help managers prepare properly for negotiation, polish their personal negotiation style and turn things around when negotiating gets tough. By the time they have completed the course, they’ll have the skills and the confidence they need to negotiate a better deal for their business.
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Written Communications
Will help employees understand the basic principles of effective writing and give them the confidence to put their thoughts and ideas into words.
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Communication Process
This course will help employees improve the way they interact with people they work with. From understanding body language to learning active listening and questioning techniques, participants will gain a good grounding in the principles and practice of effective communication.
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Presentations 1: Preparing for the Presentation
The need to present information to others applies to most types of business, but for many people, preparing an effective presentation can be a challenging task. Presentations 1 - Preparing for the Presentation is an introductory course that gives an overview of the basics of good presentations.
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Presentations 2 – The Presentation
A natural progression from Presentations 1 – Preparing for the Presentation. This course explains how to structure and deliver successful presentations, and provides guidance on how to deal with different types of audience.
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The Persuasion Process
Provides an overview of the whole persuasion process.
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